Fix: 0x80070002 or 0x80070003 Windows 11/10 Update Error Code

Sometimes during Windows 11 or Windows 10 update process, we may encounter error code 0x80070002 or 0x80070003. These error codes prevent the update process. It occurs because of a missing file, incorrect system settings, malware or defective hardware etc. It should be noted depending on the system version, you may see error code “80070002” or “80070003”. However, the message behind these all error codes is “ERROR_FILE_NOT_FOUND”. So how you can resolve this issue yourself.

How to Fix Windows 11/10 Update Error 0x80070002 or 0x80070003

Method 1: Check the Date and Time

Usually, when you connect to the internet, the Windows 11/10 operating system set the time zone, time, and date automatically. Sometimes this synchronization process doesn’t work so you have to manually enter the time information. Otherwise, you may face update error 0x80070002 or 0x80070003. So head over to the “Date and Time” and check whether the right time zone is set or not. If this isn’t the case, you need to change the time zone and make sure “Synchronize with an internet time server” is enabled.

date time set

Method 2: Windows Update installation files modification

Due to the system update process fails, or corrupted installation file the error 0x80070002 or 0x80070003 may occur. So to fix this you need to follow the steps below:

Firstly, you need to Disable the Windows Update service. To do this open Run Box and type services.msc, and click OK. Search for Windows Update (Double Click on it) and there Change the Startup type to Automatic> Tap on Start in the Service status> Apply. Now Restart your laptop and try the Windows 11/10 Update again to see if it works.

windows update services

You can also delete the Software Distribution Folder. To do this double click the drive where your Windows is installed and go to folders: Windows > SoftwareDistribution. Now delete the folder named SoftwareDistribution. OR you can also rename it with SoftwareDistributionOld.

Now re-enable the Windows Update service, press the Windows + R to invoke the Run box. Type services.msc, and hit OK. Restart your PC and try Windows Update again to see if it solves the issue.

Method 3: Check and Repair System Files

If Windows found missing system files then you may see the 0x80070002 or 0x80070003 error code. So you should check and repair all system files in your Windows installation. The SFC tool will analyze the affected file(s). To do so, follow below steps:

sfc /scannow
  • Wait until the check process has been fully completed.
  • Now you will see a list of corrupted files that couldn’t be repaired. These files can be found in the log file cbs.log which is located in the directory Windows/Logs/CBS.

sfc /scannow

Method 4: Check the Drive for File System Errors

Due to defective hard drive sectors, we may face a wide range of complications such as the 0x80070002 or 0x80070003 problem. The CHKDSK tool (CheckDisk) inform us of these errors in the file system structure and fix them at any time. To do so, follow below steps:

  • To launch the command prompt as an administrator go to Start Menu> Enter the term CMD> Right-click on Command Prompt> Run as Administrator.
  • Enter the following command line:
chkdsk C: /F /R
  • It will scan and repair the drive you’ve installed Windows on (usually C:).

Note: You may see a message that CHKDSK can’t be started at this time. To fix this, just type “J” and confirm with the Enter key.

One Response

  1. Hans February 26, 2022 Reply

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