Fix: Unrecoverable error steam must be running to play this game in Windows 11

New World is a game from Amazon that gained the highest popularity in a week, overtaking CS GO and DOTA 2. After the update on October 6, many users encountered an error when starting the New World game, which sounded like this:

Unrecoverable Error

Steam must be running to play this game. Make sure you are logged into Steam, then try again.

Unrecoverable Error in New World

New World Unrecoverable Error in Windows 11

Easy Anti-Cheat

Untrusted system file (C: \ Windows \ System32 \ TextShaping.dll)

The issue could be related to certificates that Steam could not process and read some files as unsafe. Let’s take a step-by-step look at what We did and how to fix the Unrecoverable Error and Easy Anti-Cheat errors in Windows 11.

Remove certificates

1. Open Steam and click on “Library”. Next, right-click on the New World game, and select Manage > View Local Files.

2. Open the EasyAntiCheat folder, then Certificates and delete everything in this folder.

3. Go back to the library with games and click again with the right mouse button on the game New World, then select “Properties”. Next, click “Local files” and “Check the integrity of game files” on the right.

Fix Easy AntiCheat Service

If the above method did not help eliminate the error starting the New World game, we would restore the Easy AntiCheat service.

1. Open the local New World game file browser described in step 1 above, then open the EasyAntiCheat folder.

2. You must right-click on EasyAntiCheat_Setup.exe and then select “Run as administrator”.

3. Make sure that the game is New World, then click “Help with recovery”. Wait until the end of the process and start the game.

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