Windows 11 Snipping Tool allows users to take screenshots and helps to quickly edit the image. Many Windows 11 users are reporting that their integrated Snipping Tool can no longer be started. Other Windows 11 apps are also affected by this error. Are you facing a “This app can’t open: A problem with Windows is preventing Screen Snipping from opening. Refreshing your PC might help fix it” error on your Windows 11 PC? A bug in Snipping Tool (snippingtool.exe) is causing this error. We will discuss several ways to fix the “Windows 11 Snipping Tool Not Working” problem.
Ways to Fix “Windows 11 Snipping Tool Not Working”
Method 1: Install the update KB5008295
Microsoft says the “Snipping Tool Not Working” issue is linked with a Microsoft digital certificate that expired on October 31, 2021. If you are encountering this problem you should install the update KB5008295 (The build number will not be revised) for Windows 11 21H2. It is available in the Beta and Release Preview Channels. This update will renew the expired certificate and the Snipping Tool will start working again. To confirm this patch update is installed, head over to Settings > Windows Update > Update history.
Method 2: Restart the Snipping Tool
You need to open the Windows 11 Task Manager using the Ctrl+Shift+Esc shortcut key.
In the Proces Tab, look for Snipping Tool.
Now Right-click the entry and then tap on the ‘End task’ option.
Try to load the app again. So restarting the app might fix the issue.
Method 3: Repair or reset the app
Firstly, click on the Start Menu.
Now Search for Snipping Tool and Right-click on it.
Choose App Settings.
Now Repair the app without losing your data and settings.
If this doesn’t work, you need to reset the app using the button under Repair (Note: It will erase your Snipping Tool data).
Once the process completes you have to launch the app again and try using the Snipping Tool.
Method 4: Other Fixes
In addition to the above methods, you can also try the below methods:
- Run the Troubleshooters in the settings app.
- Execute the sfc /scannow command in the command prompt and check for corrupted files.
- Try to launch the Snipping Tool using the built-in keyboard shortcut (Win + Shift + S).
- Disable Focus assist.
If none of these quick methods works, you can contact Microsoft support for additional options.