If your keyboard or mouse has stopped working in Windows 11 after a recent update, Don’t worry about that. We are here with a few ways to solve this issue. Sometimes the error will fix automatically by restarting your PC or laptop and disconnecting and reconnecting your mouse or Keyboard. But if all else fails, you can try the simple ways below to fix the problem.
What to do if Keyboard or Mouse Not Working in Windows 11?
If you are a touch monitor or laptop user, you can easily use your Windows 11 PC without a mouse or Keyboard. If you are not a user of a touchscreen monitor or PC, and your mouse or Keyboard has stopped working due to errors in Windows 11, this will make things a little bit annoying. First, go through the list and consider which of these suggestions you can accomplish under the circumstances. By right-clicking on the taskbar, enable your onscreen Keyboard in Windows 10/11 and choose Show Touch Keyboard Button.
1. Use your Keyboard or mouse on another PC
You can verify the problem with your Keyboard or mouse by connecting it with another PC. You can also click another working mouse or keyboard on your computer to see what the case might be on your PC.
2. Check Bluetooth & Wi-Fi connection
Check your wireless input devices’ Bluetooth and Wi-Fi connections if a link connects them. A disconnected relationship may be the cause of the Keyboard or mouse not functioning on the computer.
3. Check the cable of the wired keyboard and mouse
Check the cable if you are using a cable keyboard or mouse. You can also connect the cable mouse/keyboard to another PC to diagnose the problem. If you do not have another computer nearby and an OTG cable, you can check on your smartphone by connecting to it. But you won’t be able to test older PS2 models with OTG cable.
4. Performing a clean boot
Fix the various driver or software-related issues by the easiest Clean Boot way. You must boot your PC into a pure boot state and then test. Then check whether it works or not? If it works, then manually troubleshoot the issue using trial and error.
5. Check the device driver
Updating your drivers can solve the errors if your mouse or keyboard doesn’t work. Although wireless devices do not require any software installed on Windows 11. But you may need some third-party software or driver to install if you use older models. Device Manager is suitable for this.
6. Uninstall secondary Keyboard or mouse drivers
Sometimes, drivers from other previously connected keyboards or mice can automatically disable your laptop or PC keyboard. Customize your Keyboard by uninstalling any laptop drivers that are not your primary Keyboard. Open Device Manager, tap on the View tab and select Show Hidden Devices. Now, you will see all the keyboard or mouse drivers that were connected a long time ago. Go ahead and remove them all, then reboot your system.
7. Disable Hybrid Shutdown
See if disabling Fast Startup helps; some reported it did the trick. Open the control panel and go to the “Power supply” section. Find on the left “What the power buttons do”. Click on “Change settings that are currently unavailable” in the new window and uncheck the “Enable fast startup” checkbox below to disable the function. Save changes and reboot. If it does not help, turn the quick start function back on.
8. Disable filters
Disable Filter keys if you have enabled them. Go to Windows Settings > Accessibility > Keyboard, and on the right, look for Input Filtering. Please disable it and check.
9. Run troubleshooter
Running the troubleshooter can fix the issue if the mouse or keyboard is not working in windows 10/11. Go to All Settings > Update & Security > Troubleshoot, choose Keyboard on the right, and then Hardware and Devices.
