The PlayStation 5 (PS5) is Sony’s latest and greatest gaming console. With incredible graphics, super-fast load times, and a huge library of amazing games, it represents a massive leap forward for console gaming. However, some PS5 owners have reported issues getting their new console to display properly on their Samsung TVs. Specifically, the TV screen remains blank or shows “No Signal” when the PS5 is connected.
PS5 Signal Issue on Samsung TV: Troubleshooting Steps
This can be incredibly frustrating after unboxing your brand-new PS5. Fortunately, you can try several troubleshooting steps to resolve the PS5 no signal problem on your Samsung TV. In this guide, we’ll review all the potential fixes and get your PS5 to function with your Samsung TV.
Confirm TV Input Settings
One of the first things to check is that your TV input settings are configured correctly for the PS5. Press the “Source” button on your Samsung TV remote and ensure the input your PS5 is connected to (likely HDMI 1, 2, 3, or 4) is selected. You may have multiple HDMI inputs on your TV, so you must select the specific one the PS5 is plugged into.
If the correct HDMI input is selected, but you still get no signal, try cycling through other inputs like TV, AV, and HDMI1/2/3 and then switch back to the PS5’s input again. This can force the TV to redetect the PS5 signal. Also, try power cycling both your TV and PS5 – unplug them from power for at least 30 seconds before plugging them back in.
Use Correct HDMI Ports
Ensure you use the correct HDMI ports on the PS5 and TV. The PS5 should be connected to one of the HDMI ports on your Samsung TV that supports HDMI 2.1 to take advantage of 4K 120Hz and variable refresh rate capabilities.
Many Samsung TVs reserve HDMI port 1 for this purpose, while other ports may be HDMI 2.0 only. Consult your TV’s manual to determine which ports are 2.1 and connect your PS5 to that specific port. Using the wrong port can prevent the PS5 from displaying properly.
Check HDMI Cables
Faulty or improperly connected HDMI cables are among the most common causes of blank screens or no signal issues. Confirm that the HDMI cable running from your PS5 to the TV is securely inserted into the ports on both devices. Use the official HDMI cable that came with your PS5 if possible.
Try connecting the PS5 to the TV with a different HDMI cable that you know works properly. This could indicate whether the problem lies with the console, TV, or the cable itself. Avoid using any adapters, converters, or extension cables that can impede signals. An HDMI cable that’s excessively long (over 15 feet) can also disrupt signal quality.
Reset PS5 Display Settings
Corrupted display settings on your PS5 may prevent the console from showing properly on your Samsung TV. You can reset the PS5’s video output to return settings to default.
Power off your PS5 completely, then hold down the power button until you hear two beeps. This will initiate Safe Mode. Using your controller, select “Reset Video Output” from the menu. Confirm to reset settings, then try connecting to your TV again. This restores the optimal display configurations for pairing with a TV.
Check for PS5 Firmware Updates
Sony regularly issues system software updates for the PS5 to fix bugs, improve performance, and resolve hardware issues. If your PS5 console is not up to date with the latest firmware, that could explain problems syncing with your TV.
Go to Settings > System > System Software > System Software Update and Settings on your PS5. Select “Update System Software” and install any available updates. Sony may have addressed display bugs specifically in more recent firmware releases. Keeping firmware updated ensures maximum compatibility.
Try Different TV Picture Settings
Your Samsung TV may just need a quick picture adjustment to start displaying the PS5 properly. Navigate to the Picture settings on your TV and play around with things like the Picture Mode. Try changing from Standard to Game mode, which optimizes settings for gaming systems.
You can also try disabling any post-processing or motion-smoothing features that could interfere with signals from the PS5. Turning Eco Solution settings off can also improve signal detection. Just be sure to restore customized picture profiles when done gaming.
Adjust HDR Settings
High Dynamic Range (HDR) capabilities on modern TVs and game consoles can sometimes cause compatibility issues if not configured correctly. Check that Enable HDMI UHD Color is turned on for the specific port your PS5 uses under External Device Manager. Also, confirm your PS5 video output settings match the TV’s capabilities.
Set the PS5 to automatic HDR detection, or manually select settings corresponding to your TV’s specs. Disable HDR on either device if issues persist. HDR mismatch is a common cause of blank screens. Proper calibration is key for HDR signals.
Factory Reset the TV
If you’ve tried the above display troubleshooting without success, a factory reset of your Samsung TV may clear out any corrupted settings that could interfere with the PS5’s video signal.
Navigate to General > Reset within your TV settings menu. Select Reset Picture or Reset to Initial Settings for a complete restoration. This will erase all custom configs and paired devices, so you must set up the TV from scratch. But it can eliminate stubborn PS5 display issues.
Check for TV Firmware Updates
Just like the PS5, Samsung regularly releases firmware updates for their smart TV models to improve performance, fix bugs, and enhance device compatibility. An outdated TV firmware version could be the culprit behind your PS5 no signal woes.
Head to Support > Software Update on your TV and select Update Now if any firmware updates are pending. Allow these to install, which may require a reboot. Keeping up with the latest TV firmware guarantees the best results with connected devices like your PS5.
Adjust Soundbar/Receiver Connections
If you utilize an external sound system like a soundbar or AV receiver, the connections to these audio devices can interfere with the PS5’s HDMI signal to the TV. For example, if the PS5 is connected to a soundbar first, then out to the TV, that daisy-chain setup can impede proper sync.
Connect your PS5 directly to the TV’s HDMI port, then use optical audio or ARC HDMI from the TV to your soundbar or receiver. This avoids passing the PS5 video through unnecessary hardware that could degrade performance. Simplify connections for troubleshooting.
Contact Sony PlayStation Support
If you’ve tried all of these troubleshooting suggestions to no avail, your last resort may be to contact Sony PlayStation Support. Describe the No Signal issue in detail and the steps you’ve taken to resolve it yourself. Provide your TV model number as well.
PlayStation Support agents can offer additional ways to troubleshoot and diagnose the problem. They can also facilitate repair or replacement services if your PS5 console appears defective, causing display connectivity problems with your Samsung TV.
Getting your new PS5 successfully linked with your Samsung TV is crucial for enjoying this console’s amazing next-gen gaming experiences. With the range of troubleshooting steps provided above, you should be able to resolve any No Signal issues that arise and get your PS5’s video output displaying properly on your TV.
Key points are confirming you’re using the correct HDMI 2.1 ports, updating firmware, trying new HDMI cables, adjusting display settings in both devices’ menu options, and simplifying any connections going through receivers or soundbars. Reset video output on the PS5 and factory reset the TV as a last resort if simpler fixes don’t work.
These troubleshooting tips usually should have you up and gaming in no time. But contact PlayStation Support if problems persist. With the proper configurations, your PS5 and Samsung TV can build an ideal gaming entertainment center. Resolve those No Signal problems and enjoy next-gen!