Many Samsung TV owners have experienced issues with the home button on their remote not working properly. The home button is used to quickly return back to the main menu or home screen on your Samsung TV. When this button stops functioning, it can be frustrating as you lose quick access to your apps and inputs. You can try several troubleshooting tips to get the Samsung TV remote home button working again.
Why the Home Button May Stop Working
There are a few common reasons why the home button on your Samsung TV remote may stop working:
- Low batteries – If the batteries in your Samsung remote are getting low, the home button may stop responding. Try replacing them with new batteries.
- Remote needs to be paired/synced – The remote may have become out of sync with the TV. You may need to re-pair or sync the remote with the TV.
- Faulty remote – In some cases, the remote itself may be faulty, and the home button contacts may have stopped working. This may require replacing the remote if it’s still under warranty.
- Software/app issues – Sometimes, apps or software updates on your Samsung TV can cause issues with the remote not working properly.
How to Fix Samsung TV Remote Home Button
Here are some steps to troubleshoot and fix the home button on your Samsung TV remote:
1. Replace Batteries
The first simple step is to replace the batteries in the remote to ensure low battery power is not the issue. Insert 2 new AA batteries and test if the home button works. Make sure the batteries are inserted correctly based on the polarity markings.
2. Check for Obstructions
Ensure there are no obstructions between the remote and the IR sensor on the TV. Anything blocking the IR beam can cause remote control buttons not to work. Ensure you point the remote directly at the IR sensor on the TV from a distance of less than 20 feet.
3. Re-pair/Sync Remote
Go into your Samsung TV settings menu and find the option to repair or sync your TV remote. You can find this on most models under General, External Device Manager, and Remote Control Settings. Follow the on-screen instructions to sync the remote again.
4. Try a Different Remote
If you have another functional Samsung remote, try using that to rule out a faulty remote issue. If the other remote’s home button works, then you likely need a replacement remote for your TV model.
5. Reset Remote Controls
Go into your TV settings and select the option to reset or clear saved remotes. This will remove any improperly paired remotes and allow you to pair the correct remote again.
6. Update Remote/TV Software
Check if any firmware or software updates are available for your Samsung remote or TV. Keeping the software updated could resolve remote home button issues caused by bugs.
7. Try Remote in Safe Mode
Boot your TV into safe mode, then try the remote’s home button to see if it works properly. If it works in safe mode, it points to a software issue rather than faulty hardware.
8. Clean the Remote Sensor
Use a microfiber cloth to gently clean the IR sensor window on your TV if any dust/dirt buildup interferes with the remote signal.
9. Replace Remote if Under Warranty
If you’ve tried the above steps and the remote is still not working, contact Samsung support about a replacement since it may be a hardware defect covered under warranty.
Preventing Home Button Issues
To help prevent the Samsung TV remote home button from failing in the future:
- Avoid dropping or accidents that can damage remote buttons
- Keep the remote control dry and away from moisture
- Replace batteries as soon as they start to get low to maintain adequate power
- Pair the remote again if the TV acts like commands aren’t being received
- Update the remote and TV to the latest firmware for bug fixes
- Use a universal remote as a backup if the Samsung remote stops working
The home button is one of the most frequently used buttons, allowing convenient navigation on your Samsung TV. With the right troubleshooting, you can get it working again quickly. Check battery connections, clean sensors, update software, and reset remote syncing to restore full home button functionality. Contact Samsung support if problems persist after trying these solutions. Consistently maintaining your remote will help prevent home button issues in the future.